Terms and Conditions

By using the Yusuf Usta Kuzu Döner website and placing orders, you agree to the following terms and conditions:

1. Orders and Payment
Orders placed through our website must be paid using the available payment methods. Orders will be processed only after successful payment. Orders may be canceled if payment issues occur.

2. Order Confirmation and Preparation
Once your payment is confirmed, your order will be prepared promptly. Preparation and delivery times may vary due to order volume, weather conditions, and delivery distance.

3. Delivery
Your order will be delivered to the specified address within the estimated delivery time. Delays may occur due to traffic, weather, or courier availability.

4. Cancellation and Modifications
You may cancel or modify your order by contacting our customer service before the preparation process begins. Once preparation has started, cancellations or changes may not be possible.

5. Returns and Complaints
Due to hygiene and freshness standards, food products cannot be returned. However, if your order is incorrect, incomplete, or has quality issues, please contact us immediately. We will take necessary steps to resolve the problem.

6. User Responsibility
By using the site, you confirm that all information you provide is accurate and up to date. We are not responsible for issues arising from incorrect information.

7. Privacy
Your personal information will be used only for processing your order and improving our services. We protect your data according to our privacy policy.

8. Changes to Terms
Yusuf Usta Kuzu Döner reserves the right to modify these terms and conditions without prior notice. Changes will take effect once published on the website.